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Planning · Step 05

Seruna planning contract –
personal support from A to Z

Have you arranged everything yourself – or would you like professional support? The Seruna planning contract brings everything together in one place, safe and accessible.

⏱ 4 min.✔ Seruna offer
What is it?

Complete planning, with us

The Seruna planning contract is our personal offer for those who want to arrange everything reliably and professionally. We guide you through all the important planning documents, keep your wishes safe and are there for your loved ones when the time comes.

Unlike a simple ceramic urn, the planning contract is a long-term agreement: Seruna knows your wishes and can implement them quickly and without formalities in the event of death – relieving your loved ones immeasurably.

What makes Seruna unique: We are available 7 days a week, keep all your planning documents safe and support you personally – not as a large anonymous company, but as a Swiss family business.

Availability
7 days a week, including weekends
Advice
Free and non-binding to start
Filing
All documents safely with Seruna
Urns
Exclusive selection of handcrafted ceramics

What is included

Your Seruna planning contract

Personal advice for all planning documents
Safe keeping of your wishes
Personal selection of ceramic urn
Coordination with funeral service
7/7 availability for you and your loved ones
Handover of all documents to your loved ones
Update your wishes at any time
Support during conversations if desired

How it works

From first contact to complete security

1

First conversation

We meet – by phone, online or in person. We discuss your wishes, answer your questions and explain how the planning contract works.

2

Document wishes

Together we go through all the important planning documents: funeral planning, advance care directive, living will, end-of-life arrangements. We help with everything you find difficult.

3

Choose urn

If you wish, you can now choose your Seruna ceramic urn. All urns are handcrafted and unique – a last personal object that reflects you.

4

Conclude contract

We record everything in your personal planning contract and keep your documents safe. You can change your wishes, contact us or review the contract at any time.


Why Seruna

Craftsmanship, closeness and reliability

Seruna is a Swiss family business founded on the conviction that every farewell deserves dignity and care. We do not do mass production – neither for our urns nor for our advice. Every customer is a person to us, not a number.

Frequently asked questions

What many people want to know

How much does the planning contract cost?+

Costs depend on the scope of services required and the choice of urn. The first consultation is always free and non-binding. We will prepare a personalised offer for you.

Can I change my wishes later?+

Yes, at any time. The planning contract is designed to be flexible. You can contact Seruna at any time to change your wishes, update information or ask questions.

What if I die far from home?+

Seruna works with partners throughout Switzerland. Wherever something happens, we can coordinate the next steps and be there for your loved ones.

Ready for a personal
conversation?

The first conversation is free and non-binding. Call us, send us a message or come and visit us – we are available 7 days a week.